Invite new members to the Control Panel

Follow these steps to add new members to your team:


Step 1: Access the Team Section

  • Navigate to the Team section, which you’ll find in the user dropdown menu on the left side of your screen, near your name.

Step 2: Invite a New User

  • In the top-right corner of the Team section, click the Invite Member button.

Step 3: Select member's role

  • Use the provided link to carefully choose the role you want to assign to the new member. Review the permissions associated with each role to ensure it aligns with the member's responsibilities

  • Select the role, then click Next to proceed.

Step 4: Provide name, email and phone number

  • Enter the new member's name.
  • Provide the new member's email address. Note that generic email addresses (e.g., [email protected]) are not allowed for security reasons.
  • Enter the user's mobile telephone number, ensuring the following:

    - The number must be a personal mobile number used exclusively by this user.

    - It will only be used as two-factor authentication method (2FA) when needed.

    - Each user must have a unique mobile number; shared or duplicate numbers are not permitted.


Step 5: Send the Invitation

  • Review the details and click the Send Invitation button.
  • If the information is correct, the invited person will receive an email with a link to complete their registration. Their status will appear as Pending in the Team section.

Step 6: Confirm the User's Signup

  • Upon completing the signup process, the invited user will be granted access to the Control Panel with the appropriate permissions.
  • Once completed, the user’s status will show as Active.

Additional Notes

  • Ensure the email address entered is valid and belongs to the intended team member.
  • If the user doesn’t receive the invitation email, have them check their spam folder or contact support for assistance.