How can I get a payment receipt?
If you need to download a receipt for a payment you’ve made, follow these simple steps:
Steps
- Login in our control panel
- Navigate to your payment history in the main menu. Click on "Payments" to open your payment history.
- Find the payment by using the filters.
a. First, select the time period during which the payment was made.
b. Then, filter by company reference or beneficiary if needed:
- Select the payment. Click on the payment to view its detailed information.
- From the detailed information of the payment, click in the download receipt icon. The receipt will be saved to your device’s Downloads folder.
If the payment doesn’t appear, make sure the period you have selected in the date filters is the appropriate one.
If you encounter any issues, don’t hesitate to reach out to our support team.